In a new partnership, JetBlue Airways Corporation (NASDAQ: JBLU) has joined forces with Uber Technologies, Inc. (NYSE: UBER) to offer complimentary Uber vouchers to its customers who experience qualified travel disruptions or flight delays. This initiative aims to assist JetBlue travelers in reaching their destinations more conveniently.
Improving Travel Experience with Uber Vouchers
JetBlue travelers facing a qualified flight delay or cancellation can now receive an Uber voucher to help them get to their desired location. The airline will provide ground transportation services from the airport to a local hotel in the event of a delay of three hours or more, due to a Controllable Irregularity, resulting in the customer not being able to be accommodated until the following day.
Expanding Availability and Reach
This program is currently available in all cities across the United States where JetBlue operates. The companies have plans to expand this service internationally in the coming months, starting with major airports in Paris, London, and Amsterdam. Additionally, they are also looking to extend their reach to popular destinations in North America, South America, and the Caribbean.
Enhancing Customer Experiences
Susan Anderson, Global Head of Uber for Business and Business Development at Uber, expressed the importance of companies supporting their passengers during unforeseen circumstances. She stated, “No matter how much you prepare, travel is always full of surprises. What matters most is how companies support their passengers, even in the face of unforeseen circumstances. That’s why we’re proud to work with JetBlue, a company that shares our dedication to delivering exceptional customer experiences.”
As of Tuesday, UBER shares are trading lower by 2.45% at $44.56, while JBLU shares are trading lower by 3.23% at $4.49.
Disclaimer: This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors.