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ISG Awards Showcase Innovation in Sourcing Industry

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Recognizing Outstanding Achievements in Technology and Business Models

Information Services Group (ISG), a prominent global technology research and advisory company, has unveiled the winners of the 2024 ISG Paragon Awards™ North America. These awards highlight exceptional use of technology and novel operational strategies in sourcing industry partnerships.

Over 70 entries were submitted by 30 providers for the annual North America program. Winning entries were chosen by an independent panel of judges and revealed at the ISG Sourcing Industry Awards gala dinner on September 25, at the Westin Dallas Stonebriar Golf Resort & Spa.

Here are the distinguished recipients of the 2024 North America awards:

Excellence Award: Recognizing remarkable service delivery

Winner: Mastek with The Vitamin Shoppe®

Innovation Award: Celebrating creativity and future-proofing efforts

Winner: Customertimes with Virginia Mental Health

Transformation Award: Acknowledging successful organizational change

Winner: Genpact with McKesson Corp

Workplace of the Future Award: Focusing on client and employee experiences

Winner: Avaya with American Heart Association

AI Pacesetter Award: Highlighting significant AI adoption for business impact

Winner: Prophecy with The Texas Rangers

“Congratulations to the winners of the 2024 ISG Paragon Awards North America,” stated John Boccuzzi, Jr., ISG Research’s partner and president. “Successful sourcing partnerships combine enterprise and provider strengths to develop IT solutions that drive business success. We are pleased to honor these visionary collaborations.”

The 2024 ISG Paragon Awards showcase the evolution of the sourcing industry through the integration of new strategies and digital technologies like automation, cognitive solutions, and AI. Further information can be found on the award website.

About ISG

ISG (Information Services Group) is a respected global technology research and advisory firm. With over 1,600 professionals in 20+ countries, ISG assists over 900 clients, including 75 of the top 100 global enterprises. Founded in 2006, ISG focuses on digital transformation services, sourcing advisory, and various other tech-related services. Learn more at www.isg-one.com.

View source version on businesswire.com: here

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