Harnessing Voice AI for Revolutionary Changes in Healthcare: Insights from SoundHound

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SoundHound AI is expanding its healthcare technology solutions by launching a new agentic AI platform aimed at improving patient access and engagement amid growing healthcare staff shortages and administrative challenges. In Q3 2025, SoundHound launched this AI solution with a precision medicine provider and secured deployment with a U.S. regional hospital system, alongside renewing a contract with a major healthcare supply customer.

The proprietary Speech-to-Meaning architecture of the Amelia platform allows for complex interactions like appointment scheduling and prescription refills, functioning reliably in cloud, hybrid, or on-premise environments. In contrast, SoundHound’s stock has seen a 42.5% decline over the past year, compared to the industry decline of 19.9%, while it currently trades at a forward price-to-sales ratio of 19.51, above the industry’s average of 16.48.

Competitors include Microsoft’s Nuance Communications and IBM, both of which have a strong presence in clinical voice recognition and healthcare analytics. As SoundHound seeks to address the needs of healthcare providers, maintaining reliability and privacy will be critical in its strategy moving forward.

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