Chewy’s Autoship: Driving Innovative Growth Strategies

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Chewy, Inc. reported second-quarter fiscal 2025 results, revealing that its Autoship program generated $2.58 billion in sales, a 15% year-over-year increase and accounting for 83% of total net sales. This performance exceeded the company’s overall net sales growth of 8.6%.

Chewy’s gross margin rose to 30.4%, up nearly 80 basis points sequentially and 90 basis points year-over-year. The company boasts 20.9 million active customers with a year-over-year increase of 4.6% in Net Sales Per Active Customer (NSPAC) to $591 in the same quarter.

Chewy plans to continue investing in its Autoship and Chewy Plus programs to enhance market share and customer retention.

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