### ISG Provider Lens™ Reports to Evaluate Mainframe Service Providers
Information Services Group (ISG), a prominent global technology research and advisory firm trading as III on NASDAQ, has initiated a study to analyze service providers aiding enterprises in optimizing their mainframe applications and operations.
### Reports Revealing Mainframe Trends for 2025
In March 2025, ISG will release a series of comprehensive reports known as Mainframes – Services and Solutions 2025. These reports will explore various offerings such as mainframe optimization services, mainframe-as-a-service (MFaaS), and support for migrating applications to the cloud.
### Driving Forces behind Mainframe Modernization
The rise of Generative AI (GenAI) solutions has fueled the demand for mainframe modernization in recent years. Organizations aim to reduce technical debt, leverage AI technologies, refine business analytics, and enhance compliance by modernizing their mainframe environments.
### The Shift Towards Automation and GenAI Capabilities
Heiko Henkes, the managing director at ISG Provider Lens, highlights how automation, GenAI capabilities, business resilience, and sustainability goals are compelling companies to reconsider their data center strategies. Mainframe outsourcing and MFaaS options are becoming popular choices to cut IT costs, boost automation, enhance performance, and integrate with hybrid cloud environments.
### Comprehensive Evaluation Categories
ISG’s research will result in five quadrants representing essential mainframe support services sought by enterprises. Categories include Mainframe Optimization Services, Mainframe-as-a-Service (MFaaS), Mainframe Operations, Mainframe Application Modernization Software, and Application Modernization Services.
### Geographic Focus and Lead Authors
Geographically focused reports will delve into the global mainframe services market, examining offerings in the U.S., Europe, and Brazil. The study will be led by ISG analysts Pedro L. Bicudo Maschio and Oliver Nickels.
### Enhanced Customer Experience Insights
ISG’s evaluations now include expanded customer experience (CX) data, providing insights into enterprise experiences with specific provider services. Enterprises are encouraged to share their feedback through a personalized survey URL.
### About ISG Provider Lens™ Research
ISG Provider Lens™ Quadrant research offers a unique blend of empirical data-driven analysis and real-world observations from ISG’s global advisory team. The reports assist enterprises in selecting suitable sourcing partners while guiding ISG advisors in making recommendations to clients.
### About ISG
ISG (Information Services Group), a pioneer global technology research and advisory firm, collaborates with over 900 clients globally. Specializing in digital transformation services, AI, and more, ISG aims to drive operational excellence and accelerate growth for organizations worldwide. Established in 2006, ISG boasts a team of 1,600+ professionals operating in more than 20 countries.
For further details, visit [ISG’s official website](https://www.isg-one.com).
Source: [Business Wire](https://www.businesswire.com/news/home/20241008508028/en/).