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The Oracle Cloud Expedition: ISG Ventures into Provider Evaluation Terrain

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ISG Initiates Evaluation of Oracle Cloud Providers

Information Services Group (ISG) III is embarking on a comprehensive examination of Oracle cloud providers in a competitive domain. This in-depth scrutiny will delve into the service level maturity and technical prowess of partners within the Oracle Cloud ecosystem.

The Journey Begins

Eager to unveil the landscape of providers supporting Oracle Cloud customers, ISG is set to release the ISG Provider Lens™ report titled Oracle Cloud and Technology Ecosystem in February 2025. The report promises to shed light on a plethora of services offered to Oracle customers – from implementing and supporting solutions to managing application lifecycles and introducing cutting-edge technologies like AI/ML and automation.

Charting Unexplored Territories

The forthcoming report aims to serve as a compass for enterprise buyers navigating their vendor relationships, envisaging new engagements, and exploring available offerings. Additionally, ISG advisors will leverage the insights gleaned to steer the buy-side clients towards the most suitable providers in the ever-evolving Oracle Cloud terrain.

At the helm of this expedition is Aman Muglani, senior director and principal analyst at ISG Provider Lens Research. With the winds of change blowing strong due to AI advancements, Muglani stresses the paramount importance for Oracle service providers to adapt and align with the shifting objectives and expectations of enterprise clientele.

Aligning with Oracle’s strategic maneuvers in the market, Muglani notes the tech giant’s collaborations with industry stalwarts like Microsoft and Google Cloud to facilitate seamless migration and management of Oracle-based applications across diverse cloud environments.

Navigating the Four Quadrants

  • Consulting and Advisory Services: Providers in this quadrant offer expertise in modernizing and optimizing business operations, showcasing proficiency in the Oracle stack and its related functionalities.
  • Implementation and Integration Services: Specialized in deployment and migration services for Oracle applications, providers in this quadrant excel in crafting implementation plans and ensuring data migration strategies.
  • Managed Services: These providers deliver comprehensive managed services for running business operations on Oracle, offering hands-on training and support onsite or offsite.
  • OCI Solutions and Capabilities: Providers in this quadrant bring tailored solutions that assist clients in harnessing the full suite of cloud services available through Oracle Cloud Infrastructure.

Geographical Frontiers

The ISG study will not only span the global Oracle services market but also delve into regional nuances across the U.S., Asia Pacific, Brazil, and Europe. Led by expert analysts spanning these regions, the study will offer a comprehensive view of the Oracle Cloud providers landscape.

Capturing Customer Experience

As part of the assessment, ISG will capture customer experience data to provide firsthand insights into the actual user experience with specific services and solutions. This customer-centric approach aims to enhance transparency and aid enterprises in making informed decisions when selecting sourcing partners.

ISG’s Provider Lens™ Quadrant research series stands out as a beacon of empirical provider evaluation, combining data-driven research with real-world observations from a global advisory team. This unique methodology aims to equip enterprises with the requisite insights to navigate the complex provider landscape effectively.

The Epitome of Innovation

Established in 2006, ISG III stands tall as a trusted partner for over 900 clients worldwide, committed to driving operational excellence and fostering accelerated growth. With a focus on digital transformation services, automation, and cloud technologies, ISG continues to influence markets with its innovative strategies and deep industry expertise.

Embark on the Oracle Cloud expedition with ISG to uncover a world of possibilities and chart a course towards transformative business solutions.

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