Analyzing Tesla’s Response to Cybertruck Panel Gap Concerns Post Critical Review

Background: CEO Elon Musk has stepped in to tackle concerns surrounding door panel gaps on certain Cybertrucks, assuring a swift resolution.

Musk stated that the issue is not due to door misalignment but rather to insufficient torque post-door installation. He indicated that around 15 Cybertrucks have had this problem in service, but improvements have been made in the production line to rectify it.

The tech tycoon assured that correcting the gap merely takes five minutes during a service visit.

The YouTube Incident: Musk’s comments come on the heels of a critical evaluation by popular tech YouTuber Marques Brownlee (MKBHD), who brought attention to a significant door panel gap on the driver’s side of a Cybertruck he reviewed.

Brownlee remarked that the gap was notably wide, comparing it to the appearance of an open door, a quality shortfall that he had rarely encountered before. He deemed it the “worst” gap he had ever observed on a production vehicle, equating the vehicle’s quality to that of a rudimentary video game asset.

The video sparked extensive conversation on social media, with Tesla supporters voicing a mix of embarrassment and dissatisfaction over the perceived defect, advocating for an emphasis on quality rather than rapid expansion.

One Tesla enthusiast labeled the panel gap as “embarrassing” and suggested that if the company anticipated slower growth in the current year, it should prioritize quality. Another individual described the situation as a disappointment.

Relevance: Tesla champions its stainless steel exoskeleton for its ability to resist dents, damages, and corrosion over time. However, reports have emerged suggesting rust concerns with the Cybertruck. Yet, Tesla engineer Wes Morrill has assured that any rust on the vehicle is surface-level and can be easily removed.

Brownlee also highlighted rust only on the wheels in his assessment. The influential YouTuber has previously impacted the EV industry significantly, such as when he labeled Fisker’s Ocean SUV as the “worst car he’s ever reviewed,” leading the struggling EV manufacturer to rapidly address the flaws he pinpointed.

Delve deeper into Benzinga’s extensive coverage of the Future Of Mobility by clicking here.

Further Reading: While Tim Cook missed an opportunity, the CEO of Xiaomi proudly showcases his new EV factory attire as the ‘Apple of China’ gears up for the launch of the SU7 Sedan.