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Key Points
As per a McKinsey & Company report, over 80% of companies implementing generative AI have not seen any significant impact on their profitability. This phenomenon, dubbed the “gen AI paradox,” highlights that only 1% of surveyed organizations consider their generative AI initiatives mature.
Looking forward, industry leaders such as IBM and Salesforce project the deployment of 1 billion AI agents by the end of 2024. Gartner estimates that by 2028, agentic AI will be integrated into one-third of enterprise software, resolving 80% of consumer service issues autonomously and cutting costs by 30% by 2029.
Companies like Alphabet and Microsoft are positioned to benefit greatly from the transition to agentic AI, with Alphabet’s Google Cloud and Microsoft’s Azure enabling businesses to develop these solutions. Microsoft reports that 80% of Fortune 500 companies are utilizing its AI offerings.
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